Privacy policy

Last Updated: April 23, 2025

This Privacy Policy explains how GALERIE VERMEULEN (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase on www.galerievermeulen.com, or otherwise communicate with us about the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, a website visitor, or any other person whose information we process in accordance with this policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any additional steps required under applicable law.

How We Collect and Use Personal Information

To provide the Services, we collect personal information from a variety of sources, as described below. The information we collect and how we use it depend on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend our rights and those of our users.

Personal Information We Collect

Information You Provide Directly

The information you provide to us through the Services may include:

  • Contact details: name, address, phone number, and email address.
  • Order information: billing and shipping addresses, payment confirmation, email, and phone number.
  • Account details: username, password, security questions, and other information used for account protection.
  • Customer service information: content you choose to share in your communications with us.

Some features of the Services may require you to provide certain information. You may choose not to do so, but this could limit your access to those features.

Information We Collect Automatically

We may automatically collect certain information about your interaction with the Services (“Usage Data”), using cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use the Site and your account, such as device data, browser information, network connection, IP address, and interactions with the Services.

Information We Receive from Third Parties

We may also receive information about you from third parties, including:

  • Service providers that support our Site and Services, such as Shopify.

  • Payment processors, which collect payment details (e.g., bank account, credit or debit card, billing address) to process payments and fulfill orders.

When you visit our Site, open or click our emails, or interact with our Services or ads, we or our third-party partners may collect certain data using online tracking technologies like pixels, web beacons, SDKs, third-party libraries, and cookies.

All third-party data we receive is handled in accordance with this Privacy Policy.

How We Use Personal Information

  • Providing Products and Services: to fulfill our contract with you — processing payments, fulfilling orders, sending notifications, managing your account, coordinating shipping, and handling returns or exchanges.

  • Marketing and Advertising: to send promotional content by email, SMS, or post, and to display targeted ads. For EEA residents, processing is based on our legitimate interest under Article 6(1)(f) of the GDPR.

  • Security and Fraud Prevention: to detect and prevent fraudulent, illegal, or malicious activity. If you create an account, you are responsible for safeguarding your credentials.

  • Customer Service and Improvements: to respond to inquiries and enhance the Services, in our legitimate interest to maintain a positive user experience.

Cookies

Like most websites, we use cookies on our Site.
For details about Shopify’s cookies, visit https://www.shopify.com/legal/cookies.

You can manage or disable cookies in your browser settings, but doing so may affect your experience or limit functionality.

Disclosure of Personal Information

We may share your personal information in certain situations, including:

  • With service providers or vendors performing services on our behalf (e.g., IT management, payments, analytics, customer service, fulfillment, and shipping).

  • When you authorize or request us to share information, such as when using social media integrations or requesting third-party delivery services.

We do not use or disclose sensitive personal information without your consent or for any purpose unrelated to the Services.

Third-Party Websites and Links

Our Site may contain links to third-party websites or platforms. We are not responsible for their privacy or security practices.
We recommend reviewing the privacy policies of any external sites you visit.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from minors.
If you are a parent or guardian and believe your child has provided information to us, please contact us to request deletion.

Security and Data Retention

We take appropriate measures to protect your information, but no system is completely secure. Do not transmit sensitive data over insecure channels.
We retain personal information only as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights

Depending on your location, you may have rights including:

  • Access: to know what personal data we hold.

  • Deletion: to request that we erase your data.

  • Correction: to ask us to amend inaccurate information.

  • Portability: to obtain a copy or transfer your data to another controller.

  • Restriction: to limit processing of your data.

  • Withdrawal of Consent: to revoke previously given consent.

  • Appeal: to contest our response to your request.

  • Communication Preferences: to opt out of promotional emails (while continuing to receive transactional messages).

To exercise these rights, contact us using the information below. We may need to verify your identity before responding.

Complaints

If you have concerns about how we handle your data, please contact us.
If our response is unsatisfactory, you may contact your local data protection authority. For EEA residents, a list of authorities is available here.

International Users

We may transfer, store, and process your information outside your country of residence, including in countries where privacy laws may differ.
When transferring data from the EEA, we rely on recognized mechanisms such as the EU Standard Contractual Clauses or other legally approved safeguards.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at contact@galerievermeulen.com.

For purposes of data protection law, unless stated otherwise, Galerie Vermeulen is the data controller responsible for your personal information.